This Privacy Policy describes how Ground Floor Property Management(“Ground Floor PM,” “we,” “us,” or “our”) collects, uses, and protects information when you use Lighthouse, our internal property-management operations application (the “Application”). Lighthouse is available at lighthouse.groundfloorpm.com and is intended for authorized Ground Floor PM team members and invited users only.
1. Who this policy applies to
This policy applies to individuals who sign in to Lighthouse with an authorized Google account or an email address that has been invited by our team. Lighthouse is not a public consumer service.
2. Information we collect
Depending on how you use the Application, we may collect:
- Account information from Google Sign-In, such as your name, email address, and profile picture, when you authenticate.
- Authentication and session data needed to keep you signed in securely (for example, session tokens managed through our authentication provider).
- Usage and activity data within Lighthouse, such as actions you take in the Application, content you create or edit, and timestamps associated with that activity.
- Operational and property data you access or manage through Lighthouse in the course of property-management work (for example, property, unit, tenant, maintenance, and communication records synced from our business systems).
- Technical information such as browser type, device information, and IP address, which may be collected automatically by our hosting and infrastructure providers for security and reliability.
3. How we use information
We use the information described above to:
- Authenticate users and enforce access controls;
- Provide, operate, and improve Lighthouse;
- Support property-management operations for Ground Floor PM;
- Maintain security, audit activity, and troubleshoot issues;
- Comply with legal obligations and enforce our policies.
We do not sell your personal information. We do not use Google Sign-In data to serve third-party advertising.
4. How we share information
We may share information with service providers that help us operate Lighthouse, such as:
- Supabase (authentication and application infrastructure);
- Google (when you choose to sign in with Google);
- Hosting providers (for example, Vercel) that deliver the Application;
- Other integrated business tools we use to run property-management operations (for example, property-management, communication, or storage systems connected to Lighthouse).
These providers process information on our behalf subject to their own privacy and security obligations. We may also disclose information if required by law or to protect the rights, safety, and security of Ground Floor PM, our users, or others.
5. Data retention
We retain information for as long as needed to provide Lighthouse, support our business operations, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and how it is used in our systems.
6. Security
We use reasonable administrative, technical, and organizational measures designed to protect information processed through Lighthouse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your choices and rights
Because Lighthouse is an internal business application, access is limited to authorized users. If you have questions about your information, or if you need access corrected or removed, contact us using the details below. We will respond in accordance with applicable law.
8. Third-party links and services
Lighthouse may link to or integrate with third-party services. This policy does not cover those services. We encourage you to review the privacy policies of any third-party services you use.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of Lighthouse after changes become effective constitutes acceptance of the updated policy.
10. Contact us
If you have questions about this Privacy Policy or our privacy practices, contact:
Ground Floor Property Management
Email: support@groundfloorpm.com
Website: groundfloorpm.com